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WebLoan Officer Website No Longer Available. One of our mortgage representatives will be happy to assist you. Give them a call at 1-800-248-4638 TTY: We accept 711 or other relay service. We're available Mon-Fri: 8:00 AM to 10:00 PM ET and Sat: 9:00 AM to 7:00 PM ET. WebDo: Make your User ID and Password different from the Security Word you provided when you applied for the card. Do: Use phrases that combine spaces and words (i.e., "An apple a day"). NOTE: 1 space only between each word/character. Do: Use at least 2 numbers and 1 letter for your password. The DON'Ts: Don't: Use your name WebYour eligibility for a particular product and service is subject to a final determination by Citibank. Your country of citizenship, domicile, or residence, if other than the United States, may have laws, rules, and regulations that govern or affect your application for and use of our accounts, products and services, including laws and ... how many days from february 14 to today